Contact Us, Refund Policy, Exchanges

Customer Service
Exchanges, Returns, Refunds

Acemagnetics.com

P.O. Box 230670
Encinitas, California 92024

Phone: 442.264.7730 (Text Is Quickest)

Email: acemagnetics@gmail.com

We do have a 60 Day Unconditional Refund Policy
Allowing you plenty of time to put your bracelet through its paces.

Customer Exchanges & Returns:
The fastest way to receive a replacement bracelet due to ordering an incorrect size or color is to e-mail us & include the name the original order was placed under & order number & email used at time of ordering. Next, include the style and size & color you want us to send to you.

Typically we can send a replacement within a few days of receiving your initial e-mail request to: acemagnetic@gmail.com

Refunds:
Please e-mail first and notify us you are sending the item or items back and then remember to include your customer info via email as well as in the return package. At a minimum if you have lost your paperwork please include the customer name and purchasers zip code.

We are here for you, Please help us to help you by providing detailed information so we can take action and assist you.